Return Policy

For exchanges and/or refunds, we offer free returns within 30 days of purchase. If for any reason you are unable to return the item(s) purchased within that time frame but plan to do so soon thereafter, please let us know within that same 30-day period by contacting us at support@gomorrahnyc.com.

 

For exchanges and returns, contact support@gomorrahnyc.com and include the following information in the body of your email:

1) your order number;

2) whether you wish to return or exchange the item(s) purchased;

3) the reason for the exchange/return; and

4) if exchanging, the style and size you want instead.

 

Within 24 hours of receipt of your email, we will send you a shipping label to get the process started.

Please note that we are unable to accept returns after the 30-day grace period has passed. If the package is postmarked after this period without us having received notice during the specified time frame (as mentioned above), we unfortunately will not be able to accept the return. Likewise, we are unable to accept items that have any signs of wear and/or laundering.

Items marked as “Final Sale” are ineligible for both refunds and exchanges.